A cancellation protection insurance guarantees a refund in case of critical sickness until 24 hours before departure of either yourself, another person on the same booking or someone in your immediate family (grandparents, parents, sister/brother, spouse or children).
Critical sickness is defined as sickness that
requires hospitalization or death. The protection will not
cover illness in connection with existing or chronic
disease/illness, which existed at the time of taking out the
protection. You cannot buy the insurance once you have made a
payment on the ticket.
If you would like to purchase a cancellation insurance you have
- When booking flight tickets online, select your cancellation
protection during the booking flow.
- When booking flight tickets with a travel expert (offline), please mention that
you would like to purchase a cancellation protection (must be
purchased at same time as the flight ticket).