You are welcome to send us a ticket change request, in case you wish to change your travel date or route. The process for changing your ticket will be as follows:
Within 48 hours, you will receive an email with an offer for your change request. The offer includes information on whether your ticket is changeable and whether the airline charges a fee and/or fare difference in addition to KILROY’s change fee of EUR75 / SEK 700 / NOK 750 / DKK 550 (EUR 50 / SEK 510 / NOK 750 / DKK 375 pr. person for tickets purchased before November 17, 2015).
KILROY changes all tickets according to the rules set by the airlines. Many tickets are changeable but, unfortunately, some are not changeable. A low airfare often reflects less flexibility.
It is possible to change the travel date on many tickets, and quite often, it is possible to change the route as well. However, all ticket changes depend on the availability on the requested departure. The airlines may charge a fee as well as a fare difference for a ticket change, which KILROY will charge in addition to KILROY’s own change fee.
KILROY's ticket change department is open Monday through Friday from 08:00-16:00. Change requests received Friday after 16:00 will not be dealt with until the following Monday. We kindly ask, that you submit your change request minimum 72 hours before your scheduled departure, in order for us to change your ticket in due time.
Please note that you simply request a ticket change when you submit the form below. Your ticket change is not complete until you receive a change confirmation via email.